Workplace
Workplace dispute
The mediation was of an interpersonal dispute between colleagues who were former friends. A grievance had been taken out by one party against her manager, but neither party knew what was happening with the grievance. Both were anxious about the mediation, and communication was difficult. At the mediation, a three-page record of agreements was produced, giving the parties a clear way forward in restoring their professional relationship. The parties also agreed to share the outcome of the mediation with colleagues.